Communication skills are vital to success in business and the office. Good communication is essential in assuring business partners (potential or actualized) that you understand their needs and that you will deliver for them. Since time is money, having the right communication skills also come handy in saving money, especially when a good line of communication eliminates possible errors. Businesses and offices that have employees with good communication skills are successful businesses and offices.

The 7 C’s of Communication

The point of the 7 Cs of communication is to ensure that the numerous ways of communication employees use at the office are clear and well-constructed. The 7 Cs of communication consist of these adjectives: clear, concise, concrete, correct, coherent, complete and courteous. This list of the 7 Cs of communication involves many forms of communicating, everything from partaking in meetings to e-mailing, holding conference calls to talking to colleagues, and delivering presentations to creating reports. The end result of these seven ways of communicating should be an office and business environment where productivity rules.

· Mind Tools: A list and explanation of the 7 Cs of communication.

· Indian Journals: Write-up on how the 7 Cs of communications applies to a hospital setting.

The Communication Cycle

The communication cycle refers to the underlying structure of communicating that always stays the same. It consists of the six elements called aiming, encoding, transmitting, receiving, decoding, and responding. Aiming refers to what you need to communicate to whom. Encoding relates to organizing your thoughts so that you can begin expressing them through words or images. Transmitting is when a choice is made regarding what to say and when, and receiving occurs when you decide how to store and interpret information your senses receive. Decoding concerns being able to understand a communication that has been written or spoken, while responding is when an answer is formed and relayed.

· Media Visions: Provides visitors with information on each part of the communication cycle. Includes a graph.

· Barriers to Effective Communication: Discusses common barriers to an effective communication cycle.

Questioning Techniques

Questioning techniques are all about being able to ask effective questions. To avoid getting wrong information because you asked the wrong question or put it wrongly, asking the right questions is important to successful information exchange. There are several types of questioning techniques. They consist of open and closed questions, funnel questions, probing questions and leading questions.

· EFFECTIVE TECHNIQUES OF QUESTIONING: Provides people with a point-blank list of what effective questioning consists of.

· Effective Questioning Skills: Magazine article that details all the different forms of effective questioning that exist.

Using Media To Communicate

Using media to communicate is an ever-increasing challenge these days since the options that people have are continually growing. Today, people are bombarded with a myriad of places from which to get their information. This can include the Internet, TV, radio, papers, social media like Twitter, and even magazines. Amid all these choices, there are some that still offer an effective way of communicating. For instance, direct mail is an unbeatable media form for communication because it grants you approximately five seconds of a person’s attention as they are looking through their mail and spot your communication.

· Using Media to Communicate with Patients: Advice on how to best reach patients or potential customers through the best kind of advertising for the purpose.

· Media/Communications Studies: Your Skills: English web page that explains to people how they can use their degrees in using media for communications in the workforce.

Persuasive Communication

Persuasive communication relates to communicating the same ideas that have been communicated for years, but just in a different way of phrasing. This new way of phrasing should make what is being communicated more persuasive. Persuasive communication therefore involves omitting key words and phrases that may have a negative effect on the audience to which you are communicating. For example, the phrase “What I want to talk about is…” has a tendency to be received negatively because it takes away attention from your audience to place it on you instead. This style of communication centers on being able to rally people and inspire them.

· Four steps in persuasive communication at work: Fundamental outline of what to do in creating persuasive arguments when communicating with co-workers.

· Yaffe Center: At the University of Michigan’s Ross School of Business. Specializes in discussion, research and teaching of persuasive communication.

Become A Better Listener

Becoming a better listener is a vital part of communication since being a good listener is a part of good communication. Clarification, paraphrasing and mirroring have all been established as successful listening skills that work toward fruitful understanding. There is also an acronym called “CARE” that establishes the hallmarks of being a better listener. They involve concentration (focusing on the speaker); acknowledgment (nod the head to demonstrate understanding); response (asking questions to get clarification); and empathy (validating the speaker by sharing his emotions).

· Become a Better Listener: Provides specific examples and advice on what people can do to become better listeners.

· Six tips to become a better listener: Tips from a professional temporary staffing office on how to improve listening skills.

Body Language

At times, body language can comprise more than half of everything that people are attempting to communicate. Good communication also involves comprehending how you can and cannot employ your body to say what you want. Body language is communicated in message clusters that range from aggressive to submissive. Core patterns are another identifying aspect of body language that lend themselves to reading a person’s communications. Body parts by themselves also contribute to meaningful body language, such as movements with your cheek, chin or forehead.

· Body Language: Website that is dedicated to reading body language signals in business and other relationships.

· Interpreting Body Language: Web page that consists of instructional material on how to interpret different signs of body language.

· Body Language Expert: Website devoted to understanding both the signals of body language and its meanings.

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.